Shipping policy
SHIPPING TERMS
Domestic delivery (Germany) and the following countries: Austria, Switzerland. Selected countries within the EU.
Shipping costs (including VAT)
DOMESTIC DELIVERIES (GERMANY):
We calculate the shipping costs according to the order value (gross value of goods):
- Value of goods up to €49.99 = €3.99
- From an order value of 50.00 € we deliver free of charge.
DELIVERIES ABROAD
We calculate the shipping costs abroad as a flat rate as follows:
Austria: €6.49
Switzerland: €14.90
other EU: 10.45
DELIVERY TIMES
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days after the conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other agreements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
PAYMENT
ACCEPTED PAYMENT OPTIONS
- Payment in advance by bank transfer
- Payment by PayPal
- Payment via PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if necessary)
- Payment via Klarna Checkout (Klarna invoice, Klarna installment purchase, Sofort, credit card, direct debit)
MORE PAYMENT DETAILS
Payment via Klarna Checkout
In cooperation with Klarna we offer the following payment options. Payment is made to Klarna in each case:
Klarna invoice: Payable within 14 days of the invoice date. The invoice will be issued when the goods are shipped and sent by email. The billing conditions can be found here.
Klarna installment purchase: With Klarna's financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least EUR 6.95). More information about Klarna installment purchase including the general terms and conditions and the European standard information for consumer credit can be found here.
Instant bank transfer
Credit card (Visa/ Mastercard)
Debit charge
The payment options are offered as part of Klarna Checkout. More information and the terms of use for Klarna Checkout can be found here. General information about Klarna can be found here.
Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations.